"Been going here for all my wife's jewelry for years, and couldn't be a happier customer. My wife's necklace broke where the gem piece was completely lost, and nothing but the chain remained. They no longer make that specific necklace and Jean helped me find a new gemstone. I can't think of any other place these days that would honor the warranty like she did. Can't wait to see my wife's face on Christmas. Thank you again 🙏"